AyudaSupport
Support
We’re here — usually within one business day.
Bug, billing question, or something that should work and doesn’t? Email support@scrubsspanish.com. Include your iOS version and device model if it’s a crash or recording issue.
Frequently asked questions
Is my voice recorded or uploaded?
No. Speech recognition runs on your iPhone. Live AI roleplay sends only the transcribed text of that turn—never the audio file. Details are in the Privacy Policy.
What’s free, and what does Pro unlock?
Free includes Module 1 and one live AI roleplay per day. Scrubs Spanish Pro unlocks all eight clinical modules and a higher daily live-roleplay cap. Scripted (offline) roleplay is always available. Prices are shown in the app before you subscribe.
How do I restore a subscription on a new iPhone?
Open the app → Profile → Restore Purchases. Use the same Apple Account you subscribed with.
How do I cancel?
Apple manages subscriptions. Settings → your name → Subscriptions → Scrubs Spanish → Cancel. You keep Pro until the end of the paid period.
Does Driving Mode work with CarPlay, the wheel, and AirPods?
Driving Mode is eyes-free audio. It follows standard media controls (lock screen, headset, many steering-wheel buttons). Start it before you move. Keep your eyes on the road—the lesson should not need taps while you drive.
Does roleplay work on a plane?
Yes. If you’re offline or the live model is unavailable, the app switches to a scripted on-device patient so you can still practice.
How do I join the iPhone beta?
When TestFlight is open, the button on the home page will go to Apple’s TestFlight link. Until then, email hello@scrubsspanish.com and we’ll add you.
Contact
Support: support@scrubsspanish.com
Privacy: privacy@scrubsspanish.com
Everything else: hello@scrubsspanish.com
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